Returns & Exchanges
At Freddy, we want you to feel confident in every fit, which is why we offer a seamless 30-day return policy for all unworn apparel. If your purchase isn't perfect, simply return it in its original condition with tags attached for a full refund or exchange.
Return Process
- 1.Initiate Your Request
Visit our online returns portal and enter your order number and email address to select the items you wish to send back.
- 2.Prepare the Package
Place the items in their original packaging and secure the pre-paid shipping label provided via email to the outside of the box.
- 3.Ship It Back
Drop off your package at any authorized carrier location or schedule a pickup to get your items back to our warehouse.
- 4.Receive Your Refund
Once our team inspects the returned goods, we will process your refund to the original payment method within 5-7 business days.